Terms and conditions of sales
The following are the terms and conditions ("Terms and Conditions") for the sale of products ("Products") by Withwave Co., Ltd. ("Withwave") to Withwave's customers ("Customers"). Please read this agreement carefully. Any different or additional terms set forth in customer's purchase order or similar communication are objected to and shall not be binding on the company unless a separate agreement has been signed by an authorized officer of the company. By placing an order for products from the company, or by accepting delivery of the products described on the applicable packing slip, bill of lading and/or invoice received with the products, you agree to be bound by and accept these terms and conditions of sale.
1. ACCEPTANCE AND CANCELLATION OF ORDERS
All orders are subject to acceptance by Withwave in writing by a duly authorized agent of Withwave; any written acknowledgement of receipt of an order shall not, in and of itself, constitute such acceptance. Orders accepted and processed by Withwave may not be cancelled by Customer except as covered by the Limited Warranty, all sales are final. Cable Assemblies and Non-Standard Products are also Non-Cancelable/Non-Refundable (“NC/NR”). Non-Standard Parts are defined as Products which are special orders, custom orders, orders for non-standard products, products not customarily in stock or orders for value-added products. In the event of cancellation or other withdrawal of an order for any reason and without limiting any other remedy which Pasternack may have as a result of such cancellation or other withdrawal, reasonable cancellation or restocking charges, which shall include all expenses then incurred and commitments made by Withwave, shall be paid by Customer to Pasternack. Customer requests to reschedule are subject to acceptance by Pasternack in its sole discretion. Orders may not be rescheduled after the order has been submitted by Withwave to the shipment carrier.
Orders are billed at the prices (in US dollars) in effect at the time of shipment. Prices will be as specified by withwave and will be applicable for the period specified in Withwave's quote. If no period is specified, quoted prices will be applicable for thirty (30) days. The website and catalog reflect the latest pricing information available at the time of printing. Prices shown in the catalog and website are subject to change without notice. Prices are subject to change in the event of a change in Pasternack's costs or other circumstances beyond Withwave's reasonable control. Prices are exclusive of taxes, impositions and other charges,including: sales, use, excise, value added and similar taxes or charges imposed by any government authority, international shipping charges, forwarding agent's and broker's fees, bank fees, consular fees, document fees and import duties.
3. TERMS OF PAYMENT
All payments must be in US Dollars, or will be converted to US Dollars using the available exchange rate at the time of purchase.
Credit cards accepted are Paypal, MasterCard, VISA, Discover, and American Express credit cards, purchase cards and major bank debit cards. Payment via net thirty (30) days is available to businesses, schools and agencies or as otherwise specified by withave subject to approved credit.
For International Orders
Credit cards accepted are MasterCard, VISA, and American Express. Payment via open credit account with Net thirty (30) days can be established for companies having three U.S. references. Prepaid Wire Transfer: You can wire the funds to our bank. We will contact you with the total amount which will include shipping charges and a $40 wire transfer fee. Orders will not be accepted until funds have been received in full and Purchase Order (PO) has been received. Customer is responsible for duties and taxes.
4. SALES TAX
Only California residents need to remit sales tax. Pasternack does not remit sales tax to states other than California . Any sales tax due that is not collected by Pasternack is the responsibility of the customer.
All coaxial cable assemblies displayed in the Withwave catalog and website have a standard cable length tolerance of ± 1.5% or 3/8 inches (0.375”), whichever is greater. Cable Assemblies in excess of this tolerance factor are eligible for repair and/or replacement under the terms of the Pasternack Limited Warranty.
6. DELIVERY AND TITLE
Shipping or freight charges and insurance will be paid by the customer. All sales are made FCA Shipping Point (as defined by the INCOTERMS 2000) in Incheon,SOUTH KOREA. Shipping or freight charges from Withwave's Suwon, facility are prepaid and added to the invoice, or billed collect. Subject to Withwave's right of stoppage in transit, delivery of the Products to the carrier will constitute delivery to Customer and title and risk of loss will pass to Customer. Withwave will make reasonable efforts to initiate shipment and schedule delivery as close as possible to Customer's requested delivery date(s). Customer acknowledges that delivery dates provided by Withwave are estimates only and that Withwave will not be liable for failure to deliver on such dates. Selection of the carrier and delivery route will be made by Withwave unless specifically designated by Customer. Withwave reserves the right to make deliveries in installments. Delay in delivery of one installment will not entitle Customer to cancel any other installment(s). Delivery of any installment of Products within thirty (30) days after the date requested will constitute a timely delivery. Delivery of a quantity which varies from the quantity specified shall not relieve Customer of the obligation to accept delivery and pay for the Products delivered.
7. WITHWAVE'S LIMITED WARRANTY
All products are covered by a LIMITED WARRANTY for a period of one (1) year from the date of shipment when purchased from Withwave Co., Ltd. Customer must notify Withwave within one (1) year from date of shipment of any defective product. An approved Return Materials Authorization (RMA) number must first be obtained from Withwave prior to the return of any merchandise to Withwave for inspection under warranty. Shipping charges for all materials returned under this Limited Warranty are to be prepaid by the Customer. This warranty is limited to the original purchaser. Withwave's liability arising out of any sale of products to Customer is expressly limited to either (1) Credit for the purchase price paid by Customer for such products (without interest), or (2) Repair and/or replacement of such products, found to be defective after inspection by Pasternack, and such remedies shall be exclusive and in lieu of all others. THIS WARRANTYIS IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER ORAL, WRITTEN, EXPRESSED, IMPLIED OR STATUTORY. ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARE HEREBY DISCLAIMED. Further, no warranty will apply if the Product has been subject to misuse, neglect, accident or modification, or has been soldered or altered in any way.
All returns must be shipped to:
Withwave Co., Ltd
3F, Yurim Plaza, Dae-hak ro 14
Yeongtong-gu, Suwon, 16226, SOUTH KOREA